Frequently Asked Questions
Everything you need to know about shopping with Evitas.
What are your standard shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Orders over $50 qualify for free shipping, while orders under that amount incur a flat rate fee of $5.99.
How can I return an item I am not satisfied with?
Evitas offers a 30-day return policy. Items must be in their original packaging and unused condition. You can initiate a return through our online portal to receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive an email notification containing a tracking number and a link to follow your package's progress in real-time.
Do you offer international shipping?
Currently, Evitas ships to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How do I know the products are of high quality?
We partner directly with verified manufacturers and conduct rigorous quality control checks on every batch of inventory to ensure you receive only premium-grade products.